Frequently Asked Questions

Park Regis City Quays offers undercover and secure car parking with remote control access (subject to availability). The daily rate with 24 access to the car park is at $15.00 and inclusive of GST (subject to change). This is a self-parking service.

Cancellation policy is 48 hours prior (unless advised otherwise at the time of booking) to arrival and this applies to individual bookings. Reservations amendments will be subject to availability of any change made on the booking, either by dates or room types.

The Extra Bed charge is at $50.00 per night inclusive of GST and a Baby Cot is available at $20.00 per night inclusive of GST.

Payment in Cash and or Bank Deposit. All Credit Cards are accepted and payments by credit cards incurs a service merchant bank fee.

All enquiries for groups are quoted based on availability and must be placed in writing addressed to groupcityquays@parkregishotels.com.

A credit card guarantee is required to hold all bookings placed online with the Hotel website. All payments are processed 48hours prior to arrival unless specified otherwise.

Early check in and Late check out are available. Kindly contact Reception to arrange this request (charges do apply).

Hotel Reception can book an Airport Shuttle bus for a fee from $15.00.

Park Regis City Quays is centrally located. We are located 450m from the Cairns Convention Centre, 1.7km’s from the Cairns Railway Station and 1.2km’s from the Cairns Reef Fleet Terminal.

Please contact Hotel Reception for any requests or requirements you may have during your stay.

Please contact Reception via email and they will assist with setting the account with a booking code and or submit the Corporate Rate request to our sales team. Email address: groupcityquays@parkregishotels.com.